1218765 - Chart does not appear when using .NET web application to display report

SAP Knowledge Base Article - Public

1218765 - Chart does not appear when using .NET web application to display report

Symptom

A Crystal Reports .NET web application that displays a report containing a chart is deployed to a client computer. When the application is run, the chart does not appear.

Resolution

The chart does not appear because the file sscsdk80.dll (charting DLL) is not located in the 1.0\bin folder.

When this DLL is not in this folder, chart images are not created, although the HTML code for the image is inserted into the web page.

To display the chart, create and install a deployment package with the latest merge modules.

See Also

Keywords

CHART DISPLAY SUPPRESS BLANK WHITE PICTURE CLIENT DEPLOY Crystal Reports for Visual Studio Charts Displaying , c2017850 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 9.0