SAP Knowledge Base Article - Public

1218724 - Error: "List of Values failure: fail to get values" when using VCL application

Symptom

When a Crystal Reports XI Visual Component Language (VCL) application attempts to display a report that contains dynamic cascading parameters, an error message similar to the following appears:

"Prompting failed with the following error message: 'List of Values failure: fail to get values.'. Error source: prompt.dll Error code: 0x8004380D".

NOTE: The application may also stop responding with no error message appearing.

Cause

This error message appears because dynamic cascading parameters are not supported when used with the Crystal Reports XI VCL.

Resolution

There are no plans to support this feature in the future.

Keywords

CASCADING PARAMETER DYNAMIC VCL PROMPTING FAILED LIST VALUES 0X8004380D Crystal Reports Visual Control Language Parameters Error Message , c2017800 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2