SAP Knowledge Base Article - Public

1218366 - Error: "Failed to retrieve data from the database" adding MySQL JDBC table

Symptom

In Crystal Reports XI, when adding a MySQL JDBC table that contains unsigned numeric fields (fields with the following data types: bigint, int, mediumint, smallint, tinyint) to a report, the following error message appears:

"Failed to retrieve data from the database"

Cause

This known issue has been assigned Track ID ADAPT00362101.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this is now resolved.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

====================

CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

====================

BusinessObjects Enterprise XI

--------------------------------

For BusinessObjects Enterprise XI, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • asn1.jar, dated 2/1/2005
  • axis.jar, dated 2/1/2005
  • CRDBJavabeansServer.jar, dated 1/31/2005
  • CRDBJavaServer.jar, dated 1/31/2005
  • CRDBJavaServerCommon.jar, dated 1/31/2005
  • CRDBJDBCServer.jar, dated 1/31/2005
  • CRDBXMLServer.jar, dated 1/31/2005
  • crdb_ado.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_ado_res_en.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_jdbc.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_jdbc_res_en.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_odbc.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_odbc_res_en.dll, version 11.0.0.766, dated 1/31/2005

Crystal Reports XI

---------------------

For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • asn1.jar, dated 2/1/2005
  • axis.jar, dated 2/1/2005
  • CRDBJavabeansServer.jar, dated 1/31/2005
  • CRDBJavaServer.jar, dated 1/31/2005
  • CRDBJavaServerCommon.jar, dated 1/31/2005
  • CRDBJDBCServer.jar, dated 1/31/2005
  • CRDBXMLServer.jar, dated 1/31/2005
  • crdb_ado.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_ado_res_en.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_jdbc.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_jdbc_res_en.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_odbc.dll, version 11.0.0.766, dated 1/31/2005
  • crdb_odbc_res_en.dll, version 11.0.0.766, dated 1/31/2005

Monthly Hot Fixes and Service Packs

------------------------------------------

To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your Crystal product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fix and Service Pack readmes for Crystal products are found on the Downloads area of our website.

====================

NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

====================

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR WHF 362101 CONNECTION MYSQL JDBC NUMERIC DATA TYPES INT ERROR MESSAGE Crystal Reports Adding MySQL JDBC table Error message , c2017073 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2