1218248 - Unable to change line markers size or shape on chart in Crystal Reports

SAP Knowledge Base Article - Public

1218248 - Unable to change line markers size or shape on chart in Crystal Reports

Symptom

  • Graph marker size or shape does not change.
  • The marker's size and shape remain the same, when changing the marker size pr shape of a line chart in Crystal Reports.

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013

Reproducing the Issue

  1. In Crystal Reports, insert a line chart.
  2. Preview the report, and notice the size of the markers on the line chart.
      
    Line Chart 01.png   
      
  3. Change the markers size by right clicking on the chart, and selecting "Chart Expert..."
  4. In the "Chart Expert" window, under the tab "Options", change the "Marker size" to: "Large" 
      
    Line Chart 02.png
           
      
  5. When previewing the report, notice the markers are still the same size.
      
    Line Chart 03.png

Cause

  • The issue has been identified and logged under Problem Report ID ADAPT00094413

Resolution

  • The issue is resolved in the following product updates:
         
    • Crystal Reports 2008
      • Service Pack 6 - Fix Pack 6.4
      • Service Pack 7 - Fix Pack 7.1
            
    • Crystal Reports 2011
      • Support Pack 04

Keywords

CR, chart, graph, markers, fp6.4, fp7.1, sp04, crystal reports, XI, ADAPT00094413, ADAPT01719523, ADAPT01720578, ADAPT01720579 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports XI R2