SAP Knowledge Base Article - Public

1218222 - Error: "The System cannot find the file specified" after clicking hyperlink

Symptom

A Crystal report contains a hyperlink to an executable that has a command line parameter. When the hyperlink is clicked, the following error message appears:

"The System cannot find the file specified"

Cause

This known issue has been assigned Track ID ADAPT00353801.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this issue is resolved.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • CrystalDecisions.Windows.Forms.dll, version 11.0.9500.51, dated 5/23/2005

Crystal Enterprise 10

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For Crystal Enterprise 10, the latest update for this issue is available on the Downloads area of our website.

  • CrystalDecisions.Windows.Forms.dll, version 10.0.9500.16, dated 1/10/2005
  • CrystalDecisions.Windows.Forms.resources.dll, version 10.0.9500.16, dated 1/10/2005

Crystal Report 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • CrystalDecisions.Windows.Forms.dll, version 10.0.9500.16, dated 1/10/2005
  • CrystalDecisions.Windows.Forms.resources.dll, version 10.0.9500.16, dated 1/10/2005

Crystal Reports 9

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For Crystal Reports 9 for Windows, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • CrystalDecisions.Windows.Forms.dll, version 9.2.9500.15, dated 12/28/2004

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your Crystal product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fix and Service Packs readmes for Crystal products are found on the Downloads area of our website.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

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See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR WHF 353801 LINK HYPER CLICK ON CR9 COMMAND-LINE Crystal Reports Clicking Hyperlink Program Error Message , c2016788 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2