1218197 - Verifying database shuts down CR when connected to Oracle stored procedure

SAP Knowledge Base Article - Public

1218197 - Verifying database shuts down CR when connected to Oracle stored procedure

Symptom

In Crystal Reports (CR) 9 and 10 and Report Application Server (RAS) 9, when you verify the database in a report with a linked subreport that is connected to an Oracle stored procedure Crystal Reports will shut down.

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NOTE:

 

To verify the database, in the report Designer, on the 'Database' menu, click 'Verify Database'.

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Cause

This known issue has been assigned Track ID ADAPT00345100.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this problem is resolved.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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Crystal Enterprise 10

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For Crystal Enterprise 10, the latest update for this issue is available on the Downloads area of our website.

If you have made any modifications to ePortfolio or the Web Desktop in Crystal Enterprise 8.5, 9 or 10, this update may overwrite your custom code in Crystal Server Page (CSP) files. Therefore, it is recommended that you back up your ePortfolio folder before applying the updates.

This issue is addressed in the following components (and later versions):

  • crpe32.dll, version 10.0.5.919, dated 1/11/2005
  • crpe32.pdb, dated 1/11/2005
  • crpe32_res_en.dll, version 10.0.5.920, dated 1/12/2005

Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • crpe32.dll, version 10.0.5.919, dated 1/11/2005
  • crpe32.pdb, dated 1/11/2005
  • crpe32_res_en.dll, version 10.0.5.920, dated 1/12/2005
  • craxdrt.dep, dated 1/11/2005
  • craxdrt.dll, version 10.0.5.919, dated 1/11/2005
  • craxdrt_res_en.dll, version 10.0.5.920, dated 1/12/2005
  • crw32.exe, version 10.0.5.919, dated 1/11/2005
  • crw32_res_en.dll, version 10.0.5.920, dated 1/12/2005
  • craxddrt.dep, dated 1/11/2005
  • craxddrt.dll, version 10.0.5.919, dated 1/11/2005
  • craxddrt_res_en.dll, version 10.0.5.920, dated 1/12/2005

Crystal Enterprise 10

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For Crystal Enterprise 10, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • crpe32.dll, version 10.0.5.919, dated 1/11/2005
  • crpe32.pdb, dated 1/11/2005
  • crpe32_res_en.dll, version 10.0.5.920, dated 1/12/2005

Crystal Reports 9

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For Crystal Reports 9, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • craxddrt9.dll, version 9.2.3.1289, dated 11/17/2004
  • craxdrt9.dll, version 9.2.3.1289, dated 11/17/2004
  • crw32.exe, version 9.2.3.1289, dated 11/17/2004
  • crpe32.dll, version 9.2.3.1289, dated 11/17/2004

Report Application Server 9

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For Report Application Server 9, the latest update for this issue is available on the Downloads area of our website.

This issue is addressed in the following components (and later versions):

  • crpe32.dll, version 9.2.3.1289, dated 11/17/2004

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your Crystal product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fix and Service Pack readmes for Crystal products are found on the Downloads area of our website.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

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See Also

More Information

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For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR WHF 345100 ORACLE STROED PROCEDURE STORED PROC CRASH MEMORY ERROR Crystal Reports Oracle stored procedure Verify database , c2016976 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports 10.0