SAP Knowledge Base Article - Public

1216075 - Canceled print job status shows as complete when using an RDC application

Symptom

An application uses the Report Designer Component (RDC) as the reporting development tool.

The application prints reports directly to a printer, and checks the Progress property of the Reports' PrintingStatus class. The Progress property always returns 3, corresponding with crPrintingCompleted, even if the user cancels the print job.

Why is the status showing crPrintingCompleted when the print job has been cancelled?

Resolution

This is a known issue with Report Designer Component Version 9. This issue has been assigned Track ID ADAPT00181466.

As of the publish date of this article, there is no file update to correct this issue. There are no known workarounds.

Keywords

PRINT CANCEL COMPLETE PRINTINGSTATUS STATUS RDC JOB SUCCESS Crystal Reports Development Report Design Component Printing , c2013573 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports 9.0