1215547 - Err Msg: 'Failed to load database information' in VS.NET application

SAP Knowledge Base Article - Public

1215547 - Err Msg: 'Failed to load database information' in VS.NET application

Symptom

A Windows application uses Crystal Reports for Visual Studio .NET as the reporting development tool. The application uses a report connecting to a Microsoft SQL Server database.

The application runs successfully on the development computer. However, when the application is deployed and run on a client computer, the following error appears:

'Failed to load database information'

Why does the error message appear and how to resolve it?

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NOTE:

For more information on merge modules and deploying a Visual Studio .NET application, search for the following knowledge base articles:

- c2011841

- c2013175

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Resolution

This is a known issue with Crystal Reports for Visual Studio .NET. This issue has been assigned Track ID ADAPT00148378.

The Crystal Reports for Visual Studio .NET merge modules install Msvcp60.dll into the 'C:\Program Files\Common Files\Crystal Decisions\2.0\bin\' folder. By placing the Msvcp60.dll into the Windows system path the issue is resolved.

For example, place the file in the 'C:\winnt\system32\' folder.

Keywords

NET SQL FAILED LOAD DATABASE INFORMATION ODBC MSVCP60 DOTNET CONNECT Crystal Reports Development Crystal Reports for Visual Studio .NET Runtime Distribution and Deployment , c2012741 , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Bug Filed

Product

SAP Crystal Reports 9.0