SAP Knowledge Base Article - Public

1214887 - Memo field is truncated when exported to PDF from Visual Studio .NET

Symptom

A .NET application uses Crystal Reports (CR) for Visual Studio (VS) .NET or Crystal Reports (CR) 9 as the reporting development tool. The application uses a report containing a memo field with the 'Can Grow' option selected.

 

When exporting the report to Portable Document Format (PDF), some of the text in the right side of the memo field is truncated.

 

This also affects large, dense text objects in the report.

Cause

The issue has been identified and tracked under ID ADAPT00102129.

Resolution

Hot Fix updates addressing this issue are available as indicated below. With the update(s), the method of retrieving font metrics for text objects has been modified such that it retrieves a slightly smaller font size which, in turn, enables the text to fit within the text object.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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Crystal Reports for Visual Studio .NET 2003

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For Crystal Reports for Visual Studio .NET 2003, the latest update is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • Crxf_pdf.dll, version 9.1.1.535, dated 2/4/2003

 

Crystal Reports for Visual Studio .NET 2002

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For Crystal Reports for Visual Studio .NET 2002 deployments, the latest update is available on the Downloads area of our web site.

  • English: search for CRNET10WIN_EN.ZIP
  • French: search for CRNET10WIN_FR.ZIP
  • German: search for CRNET10WIN_DE.ZIP
  • Japanese: search for CRNET10WIN_JP.ZIP

 

This issue is corrected in the following component and version and later:

  • Crxf_pdf.dll, version 9.1.1.535, dated 02/04/2003

 

Crystal Reports 9

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For Crystal Reports 9, the latest update is available on the Downloads area of our web site.

The Service Pack is available for English, French, German, and Japanese languages.

This issue is corrected in the following component and version and later:

  • Crxf_pdf.dll, version 9.2.1.566, dated 02/03/2003

 

Crystal Enterprise 9

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For Crystal Enterprise 9, the latest update is available on the Downloads area of our web site.

The Service Pack is available for English, French, German, and Japanese languages.

If you have made any modifications to ePortfolio, the CE 9 Service Pack may overwrite your custom code. Therefore, it is recommended that you back up your ePortfolio directory before applying the Service Pack.

This issue is corrected in the following component and version and later:

  • Crxf_pdf.dll, version 9.2.1.566, dated 02/03/2003

 

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR .NET DOTNET VB.NET VS.NET MEMO TRUNCATATION CUT OFF EXPORTING MHF SP Crystal Reports for Visual Studio Exporting to Portable Document Format (PDF) Memo fields Truncation , c2011799 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports, version for Visual Studio .NET 2005 ; SAP Crystal Reports, version for Visual Studio .NET 2008 ; SAP Crystal Reports, version for Visual Studio .NET 9.1