1213160 - Error: "Function module 'RSAQ_REMOTE_FUNCAREA_CATALOG' not found", when selecting SAP InfoSet in Crystal Reports

SAP Knowledge Base Article - Public

1213160 - Error: "Function module 'RSAQ_REMOTE_FUNCAREA_CATALOG' not found", when selecting SAP InfoSet in Crystal Reports

Symptom

  • Unable to connect to Infosets.
  • When attempting to create a new report off SAP Infoset from Crystal Reports, it fails with the error:
         
      "R/3 error: SYSTEM_FAILURE
       Function module 'RSAQ_REMOTE_FUNCAREA_CATALOG' not found"

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
          
  • SAP R/3 version 4.5

Reproducing the Issue

  1.  In Cystal Reports, create a new report.
  2. In the "Database Expert" select the connection type: SAP Info Sets
  3. Connect to the SAP Server.
  4. Instead of displaying the InfoSets the following error is returned:

    "R/3 error: SYSTEM_FAILURE
     Function module 'RSAQ_REMOTE_FUNCAREA_CATALOG' not found"

Cause

  • To fetch the list of InfoSets, the SAP InfoSet driver calls the function:"RSAQ_REMOTE_FUNCAREA_CATALOG" on the SAP System. If it is not found, no InfoSets are displayed and the error appears.
       
  • This error occurs when connecting to SAP R/3 version 4.5 and below, because the function module: "RSAQ_REMOTE_FUNCAREA_CATALOG" does not exist prior to SAP R/3 version 4.6

Resolution

  • Update the SAP System to SAP NetWeaver 7.0, SP33 or above.

Keywords

SAP ERP R/3 ERROR SYSTEM_FAILURE INFOSET FUNCTION MODULE RSAQ Seagate Crystal Reports ERP SAP Error Displayed , c2008931 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016