SAP Knowledge Base Article - Public

1206596 - ASP application stops responding when exporting report to Excel using the RDC

Symptom

When a user clicks the export button and selects the Microsoft Excel export format in an ASP application that uses the Report Designer Component (RDC), the application stops responding. 

Resolution

To work around this behavior, restart the web server.
To resolve this behavior, install the Monthly Hot Fix 1 for Crystal Reports XI Release 2. For more information, see the Monthly Hot Fixes page.

Keywords

crxir2 vbscript vb com , 9273074 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2