When attempting to import a Microsoft Excel file to Crystal Xcelsius, the following error message appears:
"Excel is busy. Please close Excel".
When Task Manager is checked, Excel is not running.
- An Excel add-in function uses the Automatic library. This causes a conflict as Crystal Xcelsius communicates with Excel through the Automatic library.
An anti-virus application prevents communication between Crystal Xcelsius and Excel.
Crystal Xcelsius attempts to import a non-Excel spreadsheet file.
Remove or Disable any Excel add-in
Disable the anti-virus software
Use a file saved in XLS format
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