SAP Knowledge Base Article - Public

1203104 - Installation of Crystal Reports XI stops responding after entering keycode

Symptom

When installing Crystal Reports XI (version 11.0.0.895) Developer edition on Windows 2003 Server, the installation stops responding after entering the keycode.

Cause

There is an issue with the installer program.

Resolution

Copy the files from the installation CD onto your local computer and then perform a silent install as the local administrator. 

To perform a silent installation of Crystal Reports XI, refer to Note 1219681 and Note 1219851.

Keywords

Installation stalls keycode , 6557087 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2