1202836 - Error: "The InfoObject plugin 'CrystalEnterprise.XCelsius' is not installed properly" when publishing an Xcelsius document

SAP Knowledge Base Article - Public

1202836 - Error: "The InfoObject plugin 'CrystalEnterprise.XCelsius' is not installed properly" when publishing an Xcelsius document

Symptom

  • Attempt to publish an Xcelsius document to the BusinessObjects Enterprise XI server.
  • Error: "The InfoObject plugin 'CrystalEnterprise.XCelsius' is not installed properly".

Cause

The error message occurs when the Web Services are not installed.

Resolution

Install the appropriate web services from the Diamond developer site.

Keywords

Xcelsius, Web Services , 6457572 , KBA , BI-BIP , Business intelligence platform , How To

Product

SAP BusinessObjects Dashboards 4.5