SAP Knowledge Base Article - Public

1202044 - Setting the page margins to zero using the PrintOutputController.modifyPrintOptions method of the RAS SDK, the page margins do not stay set to that value but reset to 240

Symptom

Setting the page margins to zero using the PrintOutputController.modifyPrintOptions method of the RAS SDK, the page margins do not stay set to that value but reset to 240.
 

Cause

The issue has been identified and tracked under ID ADAPT00867435. When PrintOutputController.modifyPrintOptions gets called, you should not want to change page margins if the past-in margins are default values (0/0/0/0) using this method because you could overwrite page margins when modifying PrintOptions. 
 

Resolution

To change all page margins to 0, call another API PrintOutputController.modifyPageMargins that prevents overwriting page margins when modifying PrintOptions by creating a new PrintOptions object.

Keywords

CR2008 CR 2008 XIR3 XI R3 XI3.0 XI3 3 3.0 TITAN RN , 590601 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V0