SAP Knowledge Base Article - Public

1199547 - Crystal Reports 2008 Redistributable package does not create Crystalreportviewers12 virtual directory on IIS7

Symptom

When deploying Crystal Reports 2008 runtime to a Vista computer running Microsoft Internet Information Services 7 (IIS7), the Crystalreportviewers12 virtual directory is not created. This behavior only occurs when deploying an application compiled for the 1.1 ASP.NET framwork (version 1.1.4322). The Crystalreportviewers12 virtual directory is not required for applications compiled for the 2.0 framework.

Cause

In IIS7, the IIS 6 Management Compatability component does not automatically install.

Resolution

To resolve this behavior, install the IIS6 Management compatability component in Add/Remove Windows Components section of the Add or Remove Programs dialog box by clicking:
Control Panel > Programs > Programs and Features. Click Turn Windows Features on or off and then navigate to:
Internet Information Services > Web Management Tools > IIS 6 Management Capability Feature.
 
MORE INFORMATION
 
More information on configuring IIS Management compatability can be found in the following article:

http://www.iis.net/articles/view.aspx/IIS7/Hosting-Web-Applications/ASP-NET/How-to-Run-ASP-NET-v1-1-on-IIS7

Once this component has been installed, The Crystalreportviewers12 virtual directory will be created correctly when deploying the Crystal reports 2008 runtime.

Keywords

CrystalReportViewers12, virtual directory, red x, Vista, IIS 7, print, export, deployment. , 254840 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V0