SAP Knowledge Base Article - Public

1199002 - Original page layout changes after printing a Crystal Reports document

Symptom

Crystal Report layout appears slightly different than original design of the report.

Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Cause

Page layout can be directly affected by the printer driver being used.

Resolution

To resolve this behavior, use the same printer driver on all computers that design and print the report.

Another way to resolve this is to leave the No Printer option selected in the printer settings. However, this is only effective if using the report for preview or exporting purposes.

Keywords

Preview mode changes, layout change, Crystal Reports, Crystal Reports XI, Crystal Reports XI R2 , 3005522, text truncate, end of page, truncation, view , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports XI ; SAP Crystal Reports XI R2