1197756 - Crystal Reports Update Service dialog window not displaying Asian characters correctly but displays "Software Manager ???????????????????" or "????? Internet ? FLEXnet ?????????"

SAP Knowledge Base Article - Public

1197756 - Crystal Reports Update Service dialog window not displaying Asian characters correctly but displays "Software Manager ???????????????????" or "????? Internet ? FLEXnet ?????????"

Symptom

Crystal Reports Update Service dialog window is not displaying Asian characters correctly but displays the following:
 
"Software Manager ???????????????????"
or
"????? Internet ? FLEXnet ?????????".
 

Cause

The issue has been identified and tracked under ID ADAPT00844864. The Language version of Non-Unicode Programs locale is not matching the setting being used in the Crystal Reports designer.
 

Resolution

To resolve this do the following:
  1. Click Start > Settings > Control Panel > Regional and Language Options > Advanced tab.
  2. Under Select a Language to match the Language version of the non-Unicode programs you want to use select the same language that the Crystal Reports designer is using.
  3. Click the Ok button.

Keywords

CR2008 CR 2008 XIR3 XI R3 XI3.0 XI3 3 3.0 TITAN RN , 3353147 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V0