1197495 - Cross-tab not exported when exporting a report to CSV from Crystal Reports

SAP Knowledge Base Article - Public

1197495 - Cross-tab not exported when exporting a report to CSV from Crystal Reports

Symptom

  • Empty CSV file.
  • Cross-tab not exported.
  • When exporting a report that contains a cross-tab to CSV format from Crystal Reports, it generates a CSV file with no data coming from the cross-tab.

Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Reproducing the Issue

  1. In Crystal Reports, create a report off any data source.
  2. Insert a cross-tab on the report.
  3. Exort the report to CSV format.
  4. When opening the CSV file in a Text Editor, or in MS Excel, there is nothing.

Cause

  • Cross-tab is not a functionality supported when exporting a report to CSV format from Crystal Reports.
  • For a list of supported functionalities by format, see the SAP Knowledge Base Article 1946358

Resolution

  • Export to a different format that supports the cross-tab functionalty, like MS Excel.

Keywords

Crystal reports , 2780407 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016