1185907 - Paper sizes not displayed correctly using the PrintouputController.modifyUserPaperSize method

SAP Knowledge Base Article - Public

1185907 - Paper sizes not displayed correctly using the PrintouputController.modifyUserPaperSize method

Symptom

Paper sizes not displayed correctly using the PrintouputController.modifyUserPaperSize method.
 

Cause

The issue has been identified and tracked under ID ADAPT00866759. The PrintouputController.modifyUserPaperSize method has no effect if the disassociate page size and printer paper size setting is enabled in a report.
 

Resolution

To correctly display user defined page sizes you may need to change report settings as follows:
  1. Open the report in Crystal Reports 2008.
  2. Click the File menu and select Page Setup.
  3. Clear the dissociate formatting page size and printer paper size check box.
  4. Save the file and close Crystal Reports 2008.

Keywords

CR2008 CR 2008 XIR3 XI R3 XI3.0 XI3 3 3.0 TITAN RN , 1575372 , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V0