1183065 - Error: "Done, but with errors on page" on a blank web page when viewing Crystal Report 2008 in a Visual Studio .NET 2005 Web application

SAP Knowledge Base Article - Public

1183065 - Error: "Done, but with errors on page" on a blank web page when viewing Crystal Report 2008 in a Visual Studio .NET 2005 Web application

Symptom

When viewing a report in a Visual Studio .NET 2005 Web application using assemblies from Crystal Reports 2008 (version 12.0.2000.0) the web page comes up blank. At the bottom left corner of the page a message is displayed:
"Done, but with errors on page".
Double-clicking the message causes an Internet Explorer error message to appear: 
"bobj is undefined". 

Cause

The page displays blank because of one of the following reasons:

  • Missing crystalreportviewers12 folder
  • Missing virtual directory for the crystalreportviewers12 directory

The folder must be under the aspnet_client\system_web\2_0_50727\crystalreportviewers12 folder, and a virtual directory pointing to this folder must exist under the web site.

NOTE: This is only the case with Crystal Reports 2008.

Resolution

Complete these steps depending on whether you are using the default or custom web site in IIS:
Default web site 
  1. If the folder does not exist, reinstall Crystal Reports 2008 or the installation package built with the merge modules.
  2. If the virtual directory does not exist under the default web site, create it in IIS and point it to the crystalreportviewers12 folder.
- OR -
Custom web site 
  1. Copy the crystalreportviewers12 folder from aspnet_client\system_web\2_0_50727 to the directory of the custom web site.
  2. In IIS, under the custom website, create a virtual directory pointing to the crystalreportviewers12 folder in the directory of the custom web site.

See Also

For Crystal Reports XI Release 2 the report is displayed but red 'X's are displayed instead of a toolbar. For Crystal Reports XI Release 2 please see Business Objects Note 1196815.

Keywords

blank 2008 page empty net web bobj java error 2005 viewer crystalreportviewers12 , 1657078 , KBA , BI-DEV , Business Intelligence Software Development Kits (SDKs) , How To

Product

Crystal Reports 2008 V0