3268313 - Survey with Attributes: Simulation Not Working / Blank

Surveys questions of type attribute don't show in the Simulation. If this is the only question type in the survey, the simulation will be blank.

SAP Cloud for Customer

1. Go to the Surveys work centre view
2. Create a new survey, for example of type 'Checklist'
3. In the Design facet, add a question of type 'Attribute'
4. Enter the question text and add attributes as answer option (Marketing Attributes need to have been previously created in the system)
5. Click 'Simulation'

Result: if this is the only question in the survey, the simulation shows blank. If other questions are added, those will show, but the Attribute question will not be visible. 

Questions of type attribute do not show in the simulation - it is expected that the simulation stays blank for this question type due to the framework.

The question type can only be used to update marketing attributes (create scenario is not possible) and therefore this question type will only show during survey execution for objects where attributes are actually allowed to be used/ where attributes can be updated (see KBA mentioned in the 'See Also' section, below).

This is a known and expected system behaviour due to the attribute question type's context.

• KBA 2759012 - The Survey of Question Type Attributes Opens With a Blank Screen
• Help Portal: Update Marketing Attributes Using a Survey
• Youtube Sales: Update Marketing Attributes Using a Survey

blank, survey, simulate, simulation, broken, attribute, attributes, marketing , KBA , LOD-LE-SUR , Survey , LOD-LE-SUR-DEF , Survey definition = design time , Problem