SAP Knowledge Base Article - Public

3250053 - Purchase Request Not Created Out of Customer Contract

Symptom

You are using external as the fulfillment in a Customer Contract and you expect that a Purchase Request be created from the Customer Contract.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Contracts view.
  3. Create a new contract.
  4. Enter the expected data.
  5. Navigate to the Items tab.
  6. Enter product/service ID ABC (ABC represents the ID of the product/service).
  7. Under Execution, chance the Fulfillment to External.
  8. Release the document.

Since the fulfillment is external, you expect a Purchase Request tobe created automaitally. But it does not.

Cause

Purchase request will not created from contract.

Resolution

This is the expected system behavior.

You can create a follow-up document, such as a Sales Order or Service Order, the external fulfillment will come automatically and from these documents will the Purchase Request (intercompany process) be created.

See Also

2852086 - Third Party Inter Company Scenario

Keywords

Intercompany, Customer Contract, Sales Order, Service Order, Purchase Request, Not, Created, Process , KBA , AP-SLO-SO , Sales Order , How To

Product

SAP Business ByDesign all versions