/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
- You have enabled and configured the e-mail channels in SAP Cloud for Service.
- Occasionally, C4C does not create tickets via e-mails, despite the original e-mails arriving at the customer e-mail server and being forwarded to the C4C technical e-mail address.
Read more...
Environment
- SAP Cloud for Customer
- SAP Cloud for Service
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2208
Keywords
SPAM, e-mail, Filter, Ticket, Monitor, Junk e-mail, spam report , KBA , LOD-CRM-SC-EML , Email , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)