SAP Knowledge Base Article - Public

3238150 - System Failed to Show the Duplicate Exception When External Document ID Contains Apostrophe.

Symptom

 You have created a copy of supplier invoice however system does not show the duplicate exception.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Select Invoices and Credit Memos view
  3. Select the relevant Supplier invoice ID
  4. Select the Copy and then click on Check button 
  5. The system does not show the duplicate exception

Cause

Using Apostrophe or any special characters at the beginning of the external document ID in the supplier invoice is not a best practice as it misleads the invoice search engine. Hence system failed to recognize the duplicate invoice.

Resolution

Avoid using Apostrophe or any special characters at the beginning of the external document ID in the supplier invoice. There by system determines the external document ID and shows the duplicate exception.

See Also

3017709 - Possible Duplicate exception is not appearing in an invoice

Keywords

Apostrophe or any special characters; external document ID in the supplier invoice; Duplicate exception does not show; , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign all versions