Symptom
- The Messaging activity is not displaying the "Customer" or "Mobile" number
- The "Customer" or "Mobile" number is blank
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Cloud for Customer
- SAP Cloud for Sales
- SAP Cloud for Service
Product
SAP Cloud for Customer core applications 2205
Keywords
SMS, phone, to, cell, mobile, empty , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SRP-INT , Ticket Interactions , Problem
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