Symptom
No approver is determined for purchase request:
- An approver could not be determined. Either approval is not relevant or the task is unassigned. Please contact your system administrator.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders Work Center.
- Go to Purchase Requests View.
- Open purchase request XYZ (XYZ represents for the purchase request ID).
- Navigate to Approval tab,you find no approver is determined:
- An approver could not be determined. Either approval is not relevant or the task is unassigned. Please contact your system administrator.
Cause
You use 'Requester' field as one of the condition in purchase request approval process, however purchase request XYZ is created from manual data entry.
The requester and recipient information are carried from shopping cart. If the purchase request is created from scratch, no such value will it hold, hence system cannot determine the approver properly.
Resolution
System is working as expected.
See Also
Keywords
An approver could not be determined, Either approval is not relevant or the task is unassigned, Requester, Purchase Request Approval, 采购申请审批, 审批流程 , KBA , AP-PRP , Purchase Request Processing , Problem