SAP Knowledge Base Article - Public

3168336 - Reverse Service Confirmation - Financial posting on fixed on date blocked

Symptom

  • You want to reverse a service confirmation invoice request for service confirmation XZY (XYZ represents the service confirmation ID). 
  • To do so you reverse the service confirmation by maintaining a reason for rejection.
  • But an error message appears "Financial posting on fixed on date 01.01.YYYY blocked"
  • You do not want to open the period of this posting date again, here period 001.YYYY. 

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to the Field Service and Repair work center.
  2. Select the Service Confirmations view.
  3. Find the Service confirmation ID XYZ and press Edit. 
  4. Press View All and navigate to the General Tab. 
  5. Enter a Reason for Rejection in the respective field. 

The error message appears "Financial posting on fixed on date 01.01.YYYY blocked"

Cause

The accounting period, into which service confirmation XYZ was posted, is no longer open for operational postings: Go to the Open and Close Period activity in the General Ledger and find period 001.YYYY:

  • The period is not open for closing step 10-Operational Postings. 
  • Underneath the table you see that the Entry Possible Until date is a date before today's date. 

Resolution

As you do not want to reverse the service confirmation into the previous accounting period keep the accounting period closed for operational postings. This way you can then post the service confirmation reversal into an open accounting period:

But open the Process Control, meaning: Enter an Entry Possible date which is after today's date:

  1. In the General Ledger go to the Companies view.
  2. Find the responsible company and press Set Process Control.
  3. Find the entry for the relevant period, here from 01.01.YYYY to 31.01.YYYY.
  4. In the Entry Possible Until field enter a date after today's date.*
  5. Press Save and Close.

*Ensure that the Process Control status is 1-Not Blocked and in the Busines Process Group field at least 08-Service Execution Confirmation is selected.

To post the service confirmation into an open accounting period:

  1. Return back to the service confirmation and enter a reason for rejection. This time no error message appears and you can save the document.
  2. This will create a new version of service confirmation XYZ.
  3. Go to the Source Documents view of the General Ledger.
  4. Find the unposted version of service confirmation XYZ. 
  5. Post the document into an open period by pressing Actions- Post Business Transaction to Another Period.
  6. In the small pop-up window enter the Alternate posting date of your choice. 

See Also

 1851080 - How to Delete a Service Confirmation Invoice Request

Keywords

 reverse service confirmation invoice request, Financial posting on fixed on date blocked, reason for rejection , KBA , SRD-FIN-GL , General Ledger , Problem

Product

SAP Business ByDesign 2022