SAP Knowledge Base Article - Public

3155466 - Intelligent Sales Execution (Submission of forecasts)

Symptom

Intelligent Sales Execution (Submission of forecasts)

The new feature "View forecast figures submitted from your sales reps by sales unit" does not work.

Environment

 SAP Cloud for Cusotmer

Cause

This feature is only available for a sales unit based hierarchy and not for territory based hierarchy.

Resolution

If sales unit is selected in the ISE administration, then it will be possible for users to login with an employee in a sales unit and maintain forecasts.

This forecast will also be visible when the manager of a sales unit logs in.

Keywords

ISE, Forecast, function, not working, Sales Unit , KBA , LOD-CRM-SBS-FT , Forecast Tracker , How To

Product

SAP Cloud for Customer add-ins all versions