Symptom
You are facing an error message when you are trying to create a New Quote using the Microsoft Excel template.
Environment
SAP Business ByDesign
Reproducing the Issue
In this example, we will use Sales Quote as the document being created.
- Go to the New Business work center.
- Select the Sales Quotes view.
- Click the New button.
- Select Sales Quote from Microsoft Excel.
- Fill the template with the expected data.
- Send the Excel file.
- After some minutes, the system returns the 500 error.
Cause
The number of lines within the template exceeds the recommended threshold of 200 line in a sales document for performance reasons.
Resolution
This is the system expected behavior.
See Also
2891575 - Find the Cause for 500 Error during Excel Upload
2938699 - Unable to Upload Price List Via Excel
1923372 - Limitation on number of Items in CRM documents (Sales orders, Service Orders, Contracts, Quotes...)
Keywords
Sales Quote, Quote, Microsoft Excel, Exception, 500 Error, Number, Line , KBA , SRD-CRM-QUO , Quotations , How To