3111993 - How to Upload Two Intermediate Certificates in CSB - Recruiting Marketing

Some certificate authorities (CA) provide two intermediate certificates when renewing or installing the certificate for the first time.

The SSL Certificates tool in CSB doesn't allow you to upload more than one intermediate certificate. If you have more than one intermediate certificate file to upload, you will need to combine them in one single file to be uploaded.
If you only upload one of the intermediate certificates then this could result in the installation being stuck in Installation Requested status.

In this article we are going to show how to combine two intermediate certificates in one file.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Marketing (RMK)

Please follow the below steps to combine two intermediate certificates in one file so that this file can be used to upload to CSB > Tools > SSL Certificates tab.

1. Open the first intermediate file: right click the file and select to open this certificate with a Word Processor application (e.g. Notepad or Text Editor) so that your editor appears similar to the screenshot below:
2. 
3. At the end of the document insert a line break by pressing "Enter."
4. Open the second intermediate file and Copy/Paste: Open the second file in a manner similar to step 1. Once opened, copy the all contents and paste all the contents to the end of the first intermediate so it appears as captured below (Hint: you’ll know if you did this right if you see an END CERTIFICATE as well as BEGIN CERTIFICATE)
5. 
6. Save as one file: proceed to save this file with a name that is  easily identifiable such as www.domain.com.CABundle.crt so you can find this with ease during the installation process. 

2231401 - SSL Certificate Renewal - Recruiting Marketing

3109381 - Overview About SSL Certificates tab in CSB - Recruiting Marketing

Two intermediate certificates, SSL Certificates, CSB, Recruiting Marketing, RMK, RMK-25127, Installation Requested  , KBA , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , How To