Symptom
When partner/CSB admin is trying to toggle the Recruiter sync to "Yes", nothing is happening.
Environment
SAP SuccesFactors Recruiting Marketing
Reproducing the Issue
- Go to CSB
- Settings
- Site Configuration
- Site Integrations Tab
- Toggle Recruiter Sync to "Yes"
- Nothing is happening
Cause
Use Recruiter SSO is not enabled on the site settings.
<userrecruitersso>false</userrecruitersso>
Resolution
- Go to CSB
- Go to Tools > Import & Export
- Export Site Settings
- Set the <userrecruitersso>false</userrecruitersso> to <userrecruitersso>true</userrecruitersso>
- Save the file and Import it to CSB. (Note: it is recommended to keep a backup file of the Site Settings)
See Also
3008375 - How to Display Site Integrations tab in Career Site Builder - Recruiting Marketing
Keywords
Recruiter Sync, Recruiter SSO , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
Product
SAP SuccessFactors Recruiting all versions