3038177 - How to log in Built-In Support and activate support functions

Symptom

This Article intends to explain how to access Built-In Support services, configure permissions and activate support functions.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud
SAP Cloud ALM
SAP Integrated Business Planning for Supply Chain
SAP HANA cockpit 2.0
SAP Customer Data Cloud
SAP HANA Cloud, Data Lake
SAP Service Cloud Version 2
SAP SuccessFactors HXM Suite

For more integrated products, go to Built-In Support product page to find more information.

Keywords

Built-In Support, builtin, BIS, SAP Universal ID, activate, authorizations, S-user, case, support functions, cloud support, user account settings, CCoE, limitation, partner S-user, authorization fails, configure, configuration , KBA , CA-FLP-EXT-DSX , Integration of Support into all SAP products , How To

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