Symptom
You have created a Concur Expense Report and the generated Journal Entry posted a different Amount from the Total Expenses.
Environment
SAP Business ByDesign.
Reproducing the Issue
- Go to the General Ledger work center.
- Go to the Expense Reports view.
- Show All Expense Reports.
- Select the relevant Report Key.
The Total Expenses is 100 EUR (for example).
- Click View -> Journal Entry.
The Debit and Credit Amount is 25 EUR, instead of the expected 100 EUR.
Cause
The reason why only a part of the Total Expense is posted on the Journal Entry is due to the journalPayee tag in the JSON.
In case the Line Item has the tag set as 'CBCP' or Company billed / Company paid, then these Expenses have already been paid by the Company and it won't be reimbursed to the Employee.
When the Line Item is set as 'EMPL' this Expense will be posted and be available so the Employee can be reimbursed.
Resolution
System is working as designed.
Keywords
Concur, Expense Report, Journal Entry, Total Expenses. , KBA , journal entry , partial , total expenses , concur expense report , SRD-FIN-COR , Cost & Revenue , How To