3000720 - Error message: Costs not determined: Cost rate for service XYZ and set of books AAA valid on DD/MM/YYYY is missing

Error message: Costs not determined: Cost rate for service XYZ and set of books valid on DD/MM/YYYY is missing

SAP Business ByDesign

1. Go to Sales Orders work center -> Sales Order view. 
2. Select the Sales order ABC (ABC represents the Sales Order ID)

The Sales Order is marked as External Payment for the payment method. For external payments it is not possible to make the changes after the creation of the sales order.

It is not possible to do a recalculation of the sales order pricing because it is marked as external payment. Therefore you need to cancel the order and create a new web service request to create a new sales order after maintaining the master data.

Inconsitent Sales Order , KBA , AP-SLO-SO , Sales Order , Problem