2986015 - User is Not Able to Select Brand and/or Email Layout - Recruiting Management

The user is not able to select any Brand option and/or Email Layout option when sending an email to the candidate.

Note : This can also apply when sending an email or an offer letter within the Job Requisition or selecting a brand when creating an email campaign

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Recruiting Management

Brand, Missing, Email, Layout, No, Option, Blank, Picklist, Offer, MarketingBrand, EmailBrandTemplate , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem