SAP Knowledge Base Article - Preview

2926317 - Restoring Integration with OpenText - Post Refresh

Symptom

  1. Customer would like to use OpenText as 3rd party storage solution for their BizX tenant.
  2. Customer is using OpenText as their document storage on the Target instance. What will happen to the attachments and current Document Management Service configuration post refresh?
  3. How to re-establish OpenText Integration in Target instance post-refresh?


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

OpenText, Third party storage, DMS, Refresh, Attachments, Instance Refresh, Manual Refresh, IRT, Refresh Tool, Manage Documents, Configure Document Management , KBA , LOD-SF-PLT-DOC , Document Management , LOD-SF-EC , Employee Central , LOD-SF-RCM , Recruiting Management , LOD-SF-SCM , Succession Management , LOD-SF-RMK , Recruiting Marketing , LOD-SF-PM , Performance Management , LOD-SF-CMP , Compensation Management , LOD-SF-GM , Goal Management , Problem

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