Symptom
Solve Document Inconsistency in Sales Order to Process Purchase Order Processing sent by Purchase Order.
Error: Update of sales order not possible; change is not allowed: No project task is assigned to the item.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders work center -> Sales Orders view.
- Edit the Sales Order XYZ. (XYZ represents the sales order ID)
- Click on View All and navigate to Document Flow.
- Open the Process Communication Error.
Cause
Process Communication Error occurred because in product master data the Item group changed to PBFP - Service - fixed price (project).
PBFP - Service - fixed price (project) is not a supported item type for inter-company scenario.
Resolution
- Go to Product and Service Portfolio work center -> Services view.
- Select the Product ABC. (ABC represents the product ID which is in the sales order XYZ)
- Click on Edit and then View All.
- Navigate to Sales tab.
- Change the Item Group.
- Click on Save.
See Also
2954129 - Update of Sales Order Not Possible; Change Not Allowed: No Project Task Assigned to Item
Keywords
Red Flag; Red flag in Document flow; Inconsistent sales order; , KBA , AP-SLO-SO , Sales Order , Problem