2913446 - Outbound Delivery Invoice Request is in Status Blocked

In your Invoice Requests view an Outbound Delivery Invoice Request is in status Blocked.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Go to the Invoice Requests view.
3. Select Outbound Delivery Invoice Request XYZ (XYZ refers to the ID of the Outbound Delivery Invoice Request).

You can see that the status of the Outbound Delivery Invoice Request is Blocked.

• The relevant sales order is blocked for invoicing.
• You scoped the Approval Process for Sales Orders and the Approval status of the Sales Order is Not Started and therefore needs to be triggered in the Sales Order. 
• The Outbound Delivery Invoice Request is already invoiced but the status of the Outbound Delivery was changed to Not Released afterwards.

• If the Sales Order is blocked for invoicing follow the below steps:

1. Go to the Sales Orders work center.
2. Choose the Sales Orders view.
3. Find relevant sales order.
4. Navigate to the General tab.
5. Remove the value entered in the field Invoice Block.
6. Save your changes.

• If the Sales Order Approval process needs to be triggered:

1. Go to the Sales Orders work center.
2. Go to the Sales Orders view.
3. Show All Orders and Find ABC.
4. Edit the sales order -> Select - Submit for Approval.
5. If the conditions of the Approval process are not met the Approval status will change to Approval not Necessary and the Invoice Request will be again changed to To Be Invoiced. 
6. If the conditions are met the approval will be sent to the respective approver.
7. Once approved the Approval status will change to Approved and the Invoice Request will be again changed to To Be Invoiced. 

• If the Outbound Delivery Invoice Request was already invoiced and the status of the Outbound Delivery was changed to Not Released afterwards you need to either release the Outbound Delivery again or cancel the Customer Invoice. 

2194102 - Customer Invoices Request is Blocked

1757278 - Customer Invoice Request For The Sales Order Is In Blocked Status

Outbound Delivery; Invoice Request; Blocked; Block , KBA , SRD-CRM-INV , Customer Invoicing , Problem