SAP Knowledge Base Article - Public

2873513 - Sales Quote Missing in Document Flow Of Sales Contract

Symptom

Sales Quote ID is missing in the document flow of Sales Contract.

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quote view.
  3. Select New.
  4. Create a new Sales Quote ABC (ABC represents Sales Quote ID).
  5. Go to the Sales Data facet.
  6. Create a new Sales Contract XYZ (XYZ represents Contract ID).
  7. Go to the Contract work center.
  8. Open the Contract XYZ which is created from Sales Quote ABC.
  9. Go to the Document flow facet.
  10. Here the Sales Quote ABC is missing.

Cause

References are only written if the predecessor (=quote) does not have errors and "is approved or approval not necessary" and "is submitted".

Resolution

In order to see the preceding document in the document flow of a sales contract please follow the process as follows:

  1. Create a Quote without any error message.
  2. Approve the Quote.
  3. Submit the Quote.
  4. Create the follow up Contract.

Here, the document flow of the Contract will show the Sales Quote ID.

See Also

[Enter your See Also here...]

Keywords

Sales Quote, Contract, Sales Contract, Document flow of Sales Contract, Sales Quote missing in Document flow of Contract. , KBA , LOD-LE-COP-SLS , Sales Contract , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions