Symptom
- Unable to receive system notifications in SAP Analytics Cloud (SAC)
- How to receive system notification email, such as disruption and degradation notifications
Environment
- SAP Analytics Cloud (Enterprise)
Resolution
- To receive system notifications in SAC there are two requirements:
- Under the user profile, they must have made the option System Notifications checked under the Email Notifications section.
- They must be either an Admin, the system owner, or in the list under System -> Administration-> Notifications.
- If either condition is not met, then the user will not receive System Notifications.
- Note the maximum number of recipients to system event notification emails list is 15.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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