Symptom
When maintaining the geo-check-in range it is not possible to enter a value under 100m. When trying the error "Enter a value that is greater than or equal to 100." appears.
Environment
SAP Cloud for Customer
Reproducing the Issue
Prerequisite: you have added the question to your system cope.
- Go to the Business Configuration work centre.
- Go to the Overview view.
- Search for the fine tuning activity Maintain Visit Check In Range.
- Select the relevant country.
- Enter a value below 100m, for example 5m, or 50m.
- Click either Add Row, or Save.
Result: the save fails with the error message "Enter a value that is greater than or equal to 100."
Cause
This is expected system behaviour. The range value cannot be maintained for under 100 meters.
Resolution
This is standard system behaviour.
We are constantly thriving to improve our system and hearing your suggestions is the best way forward. Our product managers regularly check the Influence page (https://influence.sap.com/SAPCloudforCustomer) to hear what changes users would like to see in place and check those for feasibility.
Idea requests can also be voted for by other customers.
If you would like to suggest a change to this behaviour, please add this on the Influence page.
Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.
See Also
Help Centre: Configure Proximity Validation During Visit Check-In
Keywords
geo-check-in-range, Visit Check-in, geo-fencing, , KBA , LOD-CRM-DVP , SAP Sales Cloud, dynamic visit planning add-on , LOD-CRM-ACT-VST , Visit Planning , Problem