SAP Knowledge Base Article - Public

2858951 - Internal Candidates are not receiving Email Campaigns - Recruiting

Symptom

  • Internal candidates are added to the email campaign via talent pool or other methods, yet when the email campaign is sent, they do not receive the email.
  • Only external candidates are receiving email campaigns.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Resolution

Email Campaigns to Internal Candidate are now supported since the latest release.

See Adding a Candidate to an Email Campaign for more information on how to enable.

Keywords

SF, Success Factors, RCM, RMK, Marketing Consent, Hear more about career opportunities , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem

Product

SAP SuccessFactors Recruiting all versions