SAP Knowledge Base Article - Public

2855980 - My Recruiting Team Preferences not showing for certain templates

Symptom

You have setup recruiting teams on your environment and job requisition template, but they are not showing in My Recruiting Team Preferences.

Instead, you see the following mesage: "There are currently no recruiting team roles defined for this requisition template.".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Recruiting > Preferences > My Recruiting Team Preferences
  2. Select one of your requisition templates, and notice the following message is shown:
    Team not showing.png

Cause

The Recruiting Team has not yet been configured for this template in Admin Center > Manage Recruiting Team Settings:

Team settings not configured.png

Resolution

To resolve the issue, simply enable the desired team roles in Manage Recruiting Team Settings:

Team setting configured.png

The teams will then show in My Recruiting Team Preferences:

Team showing.png

See Also

KBA 2525942 - "My Recruiting Team Preferences Settings - Recruiting Management"

Keywords

team preferences, recruiting, roles, not showing, enabled, template, requisition, operator, teams, group , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions