SAP Knowledge Base Article - Public

2842024 - Sales Quote Detail View Displayed Instead of Sales Quote Quick Create

Symptom

When creating a new Sales Quote, the Sales Quote detail view is displayed instead of the Quick Create.

Environment

 SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quote view.
  3. Click the "New" button.

You will notice that the full detail view is displayed instead of the normal quick create window.

Cause

"Create Sales Quotes in detail view" is enabled in the system.

Resolution

To disable the detail view, you can follow the steps below:

  1. Go to the Administrator work center.
  2. Select the Sales and Campaign Settings.
  3. Click the Sales Quote Configuration hyperlink.
  4. Remove the flag from the checkbox "Create Sales Quotes in detail view".
  5. Log off and log on again to activate the change.

See Also

 2641862 - Ticket Detail View Displayed Instead of Ticket Quick Create

Keywords

Sales Quote, Detail View, Quick Create , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1908