SAP Knowledge Base Article - Public

2834508 - Job requisition history and applicant history lost after instance refresh - Recruiting Management

Symptom

After a system instance refresh, information such job requisition history, posting history or applicant history is lost.

Environment

SAP SuccessFactors Recruiting Management

Cause

This is expected behaviour. As part of compliance requirements, since b1811, audit data for RCM related information will be removed after an instance refresh to comply with GDPR demands. As most of the security-related features in SFSF, it is not possible to opt out of this behaviour. More information on this has also been reported in the Instance Refresh Guide available on the SAP Help Portal ("Except for Employee Central and Onboarding, all other audit logs are not copied from the source to target instance post refresh.").

Resolution

System working as designed to comply to GDPR demands. Alternatives to this behaviour can be suggested throughout our Enhancement Request process.

See Also

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

missing, refresh, empty, blank, data, extract, posting, audit , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions