2833653 - Error updating "Data access report story" RBP permissions for Performance Management

• Unable to save RBP permissions for "Data access report story".
• RBP permissions are not getting saved when specific templates are selected under "Data access report story".

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Cloud
• SAP SuccessFactors Performance and Goal Management

This is an environemnt issue that is usually caused by missing/failed database upgrade script.

• If you are a customer you do not have access to Provisioning, you need to contact your Implementation Partner or create an case with Support (LOD-SF-PM-ADM).

FOR PARTNERS AND SAP SUPPORT ONLY:

    1. Logon to Provisioning

Logon to the Provisioning, choose the company.

Navigate to:

• Managing Job Scheduler

• Manage Scheduled Jobs

    2. Create New Job

In Manage Scheduled Jobs,

• Click the link: Create New Job

In Create New Job page, fill in the parameters:

• Job Name: (any text which can identify this job)
• Job Owner: (usually the system admin / super user)
• Job Type: Company Schema Upgrade Job
• Rerun Options: com.successfactors.pm.service.common.AddPMUTemplatesToRBP
• Occurrence: Once
• Click button: Create Job

    3. Run the Job

Come to Manage Scheduled Jobs page,

• Find the job we just created
• In the column Actions
• Click the Select button
• Click Run it Now

     4. Check the Result

• Come to Monitor Jobs page,

  • Choose Job Type: Company Schema Upgrade Job
  • Click button Refresh

  In the job, we may find its Status is In Progress.

• After some time, its Status could be Completed

  5. Refresh RBP

        Go to Provisioning >Company Settings > Run the "Refresh RBP Permission Configuration. Issue will be resolved.

• The Company Schema Upgrade Job searches for the script file in company_upgrade.csv. The job fails if the script name is incorrect or it doesn't exist.

• If you do not have access to provisioning, please contact your implementation partner or raise a support ticket.

• If the message "Throttling Threshold is Reached" appears when executing the job, please follow the steps of the article: 2735903 - "Throttling Threshold is Reached" error on running Company Schema Upgrade Job

 2584660 - Permissions are not getting saved - Employee Central

Error updating permission role [roleId=0], RBP error, Permission error, Data Access report story, SAC, Reporting , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PM , Performance Management , LOD-SF-ANA-SAC-RBP , Role Based Permissions & Authorizations , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , Problem