Symptom
You would like to download the e-mail content/ template which was used in a workflow rule.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Administrator work centre.
- Navigate to the Worfklow Rules view.
- Open any workflow rule with e-mail content/ html template.
There is no option to download this content.
Cause
The option to download e-mail content/ html templates from workflow rules is not currently available in the C4C system.
Resolution
We recommend that you keep the html templates saved on your side.
Keywords
Email, E-mail, Template, wfr, Download, Workflow Rule, Workflow, Service, Ticket, Export, , KBA , LOD-CRM-SC-TMP , Template , LOD-CRM-WKF , Workflow , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions