SAP Knowledge Base Article - Public

2826293 - Country code showing Instead of Country Name for Country Fields

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

For all country fields (New Hire Wizard: Personal Information Portlet, Personal Info Portlet itself, National ID Field, Nationality, Country of Birth Field) country codes showing instead of country name.

Cuntry codes instead of country name.png

Environment

SAP Successfactors Employee Central

Cause

This issue is caused by securing the Country Object under Configure Object Definitions. The root cause is that the user does not have view permission for the Country object - in which case, the system will not load the countries - and thus cannot find the name, and the fallback label is the country code.

Resolution

If the country Object is secured, please ensure that users are provided with at least view permissions for the country object.  In order to set RBP permissions for an MDF Object you can check the KBA 2816435 - RBP permissions for MDF Object.

Keywords

Country Code, Personal Information, Country Name, Not Showing, Not appearing   , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem

Product

SAP SuccessFactors Employee Central 1902 ; SAP SuccessFactors Employee Central 1905 ; SAP SuccessFactors Employee Central 1908