Symptom
You don’t know why a specific employee does not appear in the Resource Search view of the Resource Management work center. You see the same employee in the Resource Profile view of the Resource Management work center.
You might find the employee in the Resource Search view of the Resource Management work center, but a message at the bottom of the page appears.
Message: Working days are not determined; check work schedule for XXX (where XXX is the employee)
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Resource Management work center
- Click on Resource Profile view
- Click on Open Advanced Filter
- Select All Resources
- Select Group By None
- Search for the employee by name
- Click on Go
- Note: The employee is listed in the results
- Click on Resource Search view
- Select All Resources
- Search for the employee by name
- Note: The employee is not listed in the results
Cause
The system behaviour is as expected. All employees that don’t have available time are not listed in the Resource Search view of the Resource Management work center. In the Resource Search view, you can search for available employees that are free to work on a particular project. You can search for the project period and it will show you all employees that are available to work on the project. Only employees that are free are listed here.
Employees that don’t have available time are still listed in the Resource Profile view of the Resource Management work center.
Resolution
You can check the availability of an employee as follows:
- Go to Resource Management work center
- Click on Resource Profile view
- Search for the employee
- Click on Edit > Resource Profile
- Click on the tab Availability
- In the Section Resource Availability, you will see whether there is any availability maintained for an employee, or whether the employee is available, off, overbooked, absent, fully booked, etc.
In case an employee does not appear in the Resource Search view, although times are available, a refresh of the data in backend may be required. Please open an incident.
See Also
2587216 - Filter for Basic Search in Resource Management Does Not Work As Expected
Keywords
trying to do a Resource Search for employees, employee has a Resource Profile, Resource Management work center, two activities - Resource Profile and Resource Search, employee appears in Resouce Profile, but not not in Resource Search, Resource Availability, employee available, employee not available, availability maintained , KBA , SRD-HR-RPM , Resource Pool Management , How To